Answers to our most frequently asked questions

  • Drivers earn weekly rewards just for staying connected to the DIMO Network. Ensure your car qualifies for that week’s rewards by driving at least once a week. Maximize your rewards by using the Marketplace or by sharing your referral code with friends (you’ll earn 50 $DIMO for each friend you refer).

  • Most cars manufactured in 2008 or later will be compatible. We support connectivity in the US, Canada, most of Europe, and Türkiye. Take this quiz to find out how to connect.

  • DIMO drivers always maintain control of their data. We’ll never share your driving data with insurance companies, dealerships, or banks — only you can do that. And you’ll still earn weekly rewards no matter what you choose to share. Private data is stored on the super secure DIMO Node and only shared with third parties at your request.

  • DIMO devices are very efficient. After you stop driving, the device enters a low-power sleep mode and consumes very little power. However, any device in your car does exert a tiny battery drain and in rare cases if you leave your car for long periods of time without driving, it may effect the battery.

  • Start by downloading the app and following the prompts to set up your account. Then, bring your DIMO device and phone to your car and follow the simple instructions here: Install DIMO LTE R1 Install AutoPi Install Macaron

  • Many drivers can connect to DIMO for free using either a Tesla or Smartcar account (your car manufacturer's app subscription). Check Smartcar compatibility

  • Most cars connected to DIMO have dozens of data points live, but some cars won't see much data to start. We're working constantly to add more data for every vehicle. It may take a while for certain cars to see more data, and for that we appreciate your patience.

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